How do I print a map from LandGlide?
LandGlide® is ‘view-only,’ so there is not a way to print from LandGlide® itself. You could take a screenshot of the map and email it to yourself to print.
You may also want to consider our ReportAll search and mapping interface available on our website here: https://reportallusa.com/online. With a $2.99 day pass, you can search all you want for 24 hours and print PDFs with a map and the data of the properties you search. You can learn more by clicking here.
The app is not taking me to my location. How do I get LandGlide to recognize where I am located?
For Android devices:
- To determine if the location setting is turned to the ON position on your device: Go to Settings => Search for Location. Switch Location to the ON position so that it is no longer gray.
- Next, allow LandGlide® to use the location of your device by following these steps: Go to Settings => Apps (or applications), Select the LandGlide® app => Permissions, then next to Location – move the switch to the right until it is no longer gray.
For Apple devices:
- To find out if the “location” setting is turned to the ON position on your device: Go to Settings => Privacy => Location Services and switch to the “on” position.
- Next, allow LandGlide® to use the location of your device by following these steps:
- Go to Settings => Privacy => Location Services => LandGlide=> “While using the App”, then re-launch LandGlide®.
For Desktop/laptop Computers:
Your internet browser can identify your current location when given permissions to do so. LandGlide® does not track your location in any way above and beyond what your browser will provide. This may mean you could see a slightly different result depending on if you visit the site from Chrome, Firefox, Safari, etc. Many desktop computers and laptops do not contain GPS, so our ability to determine precise location is limited. In devices with GPS, location might be hindered by being indoors.
Please note: Geolocation on your computer works a little bit differently from a phone with GPS, which is why you may have different current location results from our LandGlide® mobile app.
Can I use LandGlide on my desktop computer?
Yes! You can now use LandGlide on your computer as well as your mobile devices. Just go to apps.landglide.com to get started.
Can I add LandGlide to a 2nd device?
LandGlide® now gives you access to parcel data on all your devices.
To add LandGlide® to your mobile phone or tablet, go to the app store for your device and download LandGlide®. Once the app has been downloaded, log in to LandGlide®.
Be sure to log into LandGlide® with the same method on BOTH devices. The app should recognize you have a paid subscription and allow you to start using LandGlide®.
To access LandGlide® on your desktop or laptop computer, go to https://app.landglide.com, and log in to LandGlide® using one of the sign-in methods available. Please make sure the email address associated with that login method is also associated with your LandGlide subscription.
If you are a LandGlide® Corporate Subscriber: To link your LandGlide® account to a NEW mobile device, simply click the invitation link in the original email from your LandGlide Corporate administrator on the mobile device to begin using. Please note that you must click the invite link from a mobile device that already has LandGlide installed.
I bought a new phone, how do I get my paid LandGlide subscription on it?
When adding LandGlide® to your new mobile device, download LandGlide® from the app store and sign in using the same login method as the one you accessed LandGlide with on your previous device. The app will recognize your subscription and should not ask you to subscribe again.
LandGlide is not working, help!
If LandGlide® is not working on your mobile device, you may need to clear cache within the LandGlide® app. To do this, open LandGlide® and click on the Menu icon (the 3 horizontal lines) at the left of the search bar. From the menu, choose Settings, click Clear Cache, and then click Ok in the pop-up box confirming that you want to clear your cache.
If the problem persists, try uninstalling the app from your device then reinstalling it from the app store.
If you’re having issues using LandGlide® in a web browser, try clearing your browser’s cache, closing all browser windows, relaunching, and logging in again.
If this does not fix the problem or if you have trouble using LandGlide® on your computer, take a screenshot of the problem or error message, and email it, along with a description of the problem, to support@LandGlide.com.
How do I use offline mode in the LandGlide Android app?
You can download maps for offline access in LandGlide®. With offline maps, you can use LandGlide® in areas without cellular service.
**Note: Offline maps must be generated in an area that has cellular service BEFORE going to an area with poor coverage.
First, click the Menu icon (the 3 horizontal lines) and select Offline Maps. This will take you to the Offline Maps page. From here, select the Plus Button at the bottom right of your screen to create your first offline map.
You can pan the map around and even zoom in and out to select the area to download. If you are zoomed too far out, you will be prompted to zoom in to select a smaller area.
Please select the area you wish to view offline and give your offline map a name to identify it. Tap Create, and you will begin downloading your map for offline use.
This may take a moment for larger areas or areas with a high parcel density (such as cities). LandGlide® will download the map in the background, so you do not need to wait here for it to finish.
When the download completes, you may test your offline map by returning to the main screen and moving your map cursor to somewhere in the area you just downloaded. Turn on Airplane Mode on your phone to simulate going offline.
LandGlide® will inform you that it has Lost connection to network and it will prompt you to Go Offline. Click Go Offline from the popup to use your offline base map.
Now you are using the low-resolution Offline base map. When you are offline, you may still view property details by swiping up or tapping on the property information panel at the bottom of your screen. You can also drop pins. Search is disabled while you are offline.
You can access this Offline base map at any time, even when network connections are unreliable, by tapping on the Maps icon in the bottom right and selecting Offline under Base Maps.
You can turn Airplane Mode off on your phone to resume using LandGlide®. When you have a network connection again, you may wish to switch your base map option from Offline to something else, since the offline base maps are low resolution.
To manage your offline maps, click the Menu icon, and select Offline Maps. You can view information about your downloaded offline map by tapping on the offline map card. You will be taken to the Offline Map Details screen, and here you can rename, update, or delete your offline map.
How accurate is my GPS location?
GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites. The GPS system includes the chip in your mobile device as well as the satellites above the Earth.
A recent worldwide study found that GPS-enabled smartphones show positional accuracy within a 4.9 m (16 ft.) radius under open sky conditions however, the accuracy degrades near structures and tree canopy. Urban areas on average, have more GPS signal bounce and smartphones can detect satellite signals from a much smaller portion of visible sky.
Examples of GPS Issues
If you experience any of the following while using LandGlide, your location may appear different than your actual location. Please refer to the troubleshooting steps listed in this answer to prevent similar issues in the future.
- GPS drift: The GPS track deviates from your path. You may see that the track generally follows the shape of the path but with much less precision.
- GPS bounce: A ‘jumpy’ GPS track can cause you to appear in many different areas in a short time frame.
Achieving Good Initial GPS Lock
To achieve fast startup and high-accuracy position estimates, you should provide:
- A clear view of a large portion of the sky. Any obstructions between the phone and the sky can adversely affect signal strength. A big tree is an obvious obstacle, but even a pocket or a backpack can cause problems for the very low-strength signals.
- Time to tune in to the signals from the satellites. To improve signal acquisition time, keep the device in one place and make sure the device’s data communications are enabled. This allows the phone’s GPS to get hints about its approximate location. Even with a perfectly clear sky, it can take a few minutes before a lock can be established in some situations.
- Turn off WiFi detection as it may be causing conflicting data with your GPS as your mobile devices will try to use it as part of the location services.
Understanding Your Device’s GPS Performance
- Even if your device is in the same place and the same setting as before, it may behave differently from one day to the next. Typically, the device needs to receive signals from about 5 satellites to get an accurate estimate of its position. With the changing position of the satellites, changing weather patterns, and the changing nature of the Earth’s outer atmosphere, there are enough parts of the GPS system outside of your direct control and observation that it is difficult to make conclusions about what specifically is causing inconsistent performance. We recommend you try repeatedly before making a judgment about the best ways to work with your device’s GPS in your settings.
* Some of information contained in the FAQ was obtained from GPS.gov. For more information, please click here.
How do I get LandGlide to follow me?
On your mobile device, be sure you have given LandGlide® permission to use the location on your device. Next, in LandGlide® in the lower right corner of the map view is a Location icon in a circle.
Click the Location Icon once to have LandGlide® track you. When you do this, the Location icon will change colors; this means you are in follow mode. If you click the button again, LandGlide will go into compass mode; the Location icon will become an arrow.
How can I save a location (aka Drop Pin)?
Any location can be saved with the Drop Pin feature.
On your mobile device, you can drop a pin by tapping the Drop Pin icon. This button is the middle of the three in the bottom right of the map screen. The pin will be dropped wherever the crosshairs are in the map area, so make sure they are lined up before you drop the pin.
On your computer, there are 2 ways to save a location (drop a pin) while using
- Left-click on a parcel to bring up the parcel information. If you would like to save this location, you can click on the Drop Pin icon on the map’s right side. This is the blue icon with the white Pin Drop in it. This will drop a pin in the center of the parcel and will add this parcel to your Saved Locations.
- Right-click with your mouse on a parcel to select it and bring up the Add Pin pop up. Select Add Pin, and the parcel will be added to your Saved Locations. By using the right-click method, you can drop a pin in a specific area of a parcel.
You will see a pin on the map for all the locations you have saved.
How do I see my dropped pins (Saved Locations)
On your mobile device, you can manage your dropped pins by clicking the Menu icon in the upper left corner then select Saved Locations. Here you will see a list of your saved locations.
Click the property you would like to manage. On the parcel’s saved locations page, you can add a note, delete the location, view the parcel on the map, and even “copy to clipboard” any of the parcel data shown.
Can I export my saved locations?
LandGlide® allows for the exporting of saved location data as a CSV file. On your mobile device, tap the Menu icon (the 3 horizontal lines) at the left of the search bar and choose Saved Locations.
From Saved Locations, tap on the Export (Download) button in the top right-hand corner of the page.
Tap Export CSV, and a CSV file will be created that you can email to yourself or your colleagues.
When using LandGlide® on the web, select the “Saved Locations” menu item to launch the Saved Locations window. Click the “Download” button to download a CSV of all of your Saved Locations.
How do I search in LandGlide®?
You can search for Owner, Address, or Parcel ID just by entering it into the search box and clicking Search. By clicking one of the search results, the map will zoom to that parcel, and the parcel information will appear where your search results were. Once you have reviewed the information, you can get further information by clicking the County Link to go to the county site, or you can go back to your search results to choose another property from your search.
If you prefer, you can browse the map by dragging it in any direction. On your computer, you can zoom in and out by using the scroll wheel on your mouse or the +/- buttons in the map’s upper right on your computer. On your mobile device, simply use your fingers to zoom in and out as you would on any map app.
If you wish to go back to your location at any time, simply click the Location icon.
How do I change the look of the map or how parcels are labeled?
LandGlide® offers 3 base maps:
- Street Map
- Satellite View
- Topo (USGS topographic view)
To change the base map, click on Layers icon on the bottom right of the map. It is the top button of the 3 on the map screen. This will open the Layers menu. Click on the map view you would like to see and that will appear.
From this same menu, you can change how the parcels are labeled. Once again, click on the Layers icon; then click on Labels. From here, you can choose one of the 6 options for labelling the parcels.
- Owner Last (Last name only)
- Street Address
- Street Address Number
- Parcel ID
Please note: Labels has its own icon (a white label with a blue background) when using LandGlide® on your desktop/laptop.
Can I see my coordinates (lat/lon) in LandGlide®?
Yes! LandGlide® allows you to display your coordinates on your mobile device as you navigate the map on your mobile device.
To show the coordinates, tap the Menu icon (the 3 horizontal lines) on the left of the search bar.
From the menu, tap Settings. On the Settings page, select Show Coordinates and toggle the switch to the on position.
How much does it cost for a subscription to LandGlide?
A subscription to LandGlide® is $9.99 per user per month or $99.99 per user per year. These subscriptions will auto-renew for your convenience. You will be prompted to purchase after the free trial ends.
We also offer a multi-user discount with LandGlide® through our Corporate Accounts. To learn more, please see the FAQ:
How do I purchase a subscription to LandGlide?
To start, visit the app store for your mobile device and download LandGlide® to begin your free trial. After you are done enjoying your 7-day trial, you will be prompted to choose a monthly or yearly subscription. Once you choose, follow the prompts on the screen to complete your purchase through the App Store/Play Store.
If you would like to purchase multiple subscriptions or are interested in multi-user discounts, please visit the FAQ:
How do I cancel or unsubscribe from LandGlide?
If you’re using the free trial, you will not be auto-enrolled when it ends. You will receive a prompt to purchase a subscription. If you choose not to subscribe, you do not need to take any action.
If you have a paid Android subscription, follow these steps to cancel:
- Open the Google Play Store
- Tap Menu / Account / Subscriptions
- Find your LandGlide® subscription.’
- Tap cancel
If you have a paid iOS subscription, follow the instructions in the link to cancel:
Important: Uninstalling an app will not automatically stop a paid subscription. You must cancel a paid subscription to end it. If you uninstall the app without canceling a paid subscription, you will still be charged.
Is there a multi-user discount for LandGlide?
LandGlide® Corporate Accounts offers you the ability to purchase and manage multiple auto-renewable licenses to LandGlide® through our website.
We offer the following subscriptions:
Monthly for $9.99
Quarterly for $27.49
Yearly for $99.99 (Best Value)
**Note: These subscription prices are per user.
You will receive a discount for purchasing additional subscriptions. We offer a progressive discount per the schedule below:
LandGlide® Corporate Account discounts:
1 User – 0%
2-5 Users – 10%
6-10 Users – 15%
11-20 Users – 25%
21-50 Users – 35%
51-100 Users – 45%
100+ Users – 50%
If you need a quote, please contact us at support@LandGlide.com with the number of users and the subscription period you prefer. A support representative will be happy to answer any questions you may have and help you with the process.
For more information about how to sign up for LandGlide® Corporate Accounts, please see the FAQ:
How do I sign up for LandGlide Corporate Accounts?
To start your Corporate Accounts, please visit https://reportallusa.com and register for a free account. Next, click Account in the upper right corner, and then go to the LandGlide® Corporate page on the left panel of your Account page. Follow the instructions to add new users.
You can add yourself or other users by entering their name and email address and clicking the blue plus sign button. If you are adding multiple users, repeat this process until they are all added.
Next, scroll down to select your preferred auto-renewable billing period (monthly, quarterly, or yearly).
Follow the prompts on the screen to enter your payment information or use the method of payment already on file.
Once payment is processed, all added users will then receive an email with an invitation link. To link LandGlide® account to a mobile device, simply click the invitation link in that email on their mobile device to begin using.
Does the LandGlide app for iOS qualify for family sharing?
Unfortunately, LandGlide® is not compatible with Family Sharing because a subscription is considered an “in app purchase”. For more information regarding what qualifies for Family Sharing, please click the link below:
How do I activate my LandGlide corporate account?
We are here to assist you in activating your corporate account. After completing the steps below, if you still can’t log in, please email us at email@example.com. We would like to help you.
Please follow the steps below in the order listed:
- Download the LandGlide App to your mobile device from the App Store or Google Play depending on your device type.
- Choose a login method (Facebook, email, Google, Apple) & complete the login on your mobile device
- This will either start a free trial or present you with a paywall
- This login email does not have to be the same email as the one your Corporate Account has listed
- Connect LandGlide to your company’s Corporate Account: Open the Corporate Invitation email from the mobile device that has the LandGlide App and Click the “Begin Using LandGlide” link in the email (I just flipped flopped the sentence.)
You must open the email and click the link on the mobile device that has LandGlide installed.
*You cannot activate a corporate account through your desktop.
Why don’t I see any parcels lines or data for the area I’m searching?
We offer parcel boundary data for 3,000 U.S. counties. There’s a chance we do not have data for the area you are searching. You can view this map on our website to see the coverage area we have (in green) for the U.S. http://reportallusa.com/map
Why isn’t there owner and/or address information for the area I’m searching?
We offer data for over 3,000 U.S. counties. Available attributes vary by county so it’s possible that we do not have the attribute information for the area you’re searching. You can view this page of our website for detailed coverage and attribute information for all of the counties we have: http://reportallusa.com/counties.php.
How often is the data in LandGlide updated?
Our data is updated by county. We update 90% of the counties each year and of that, 60% are updated more than once a year. When you tap the summary information for a parcel at the bottom of the screen (blue bar for Android, white bar for iOS) the details screen will appear with more information about that property. This screen shows you when the data was last updated for this county.
How accurate are the parcel lines in LandGlide?
A property’s deed in the county recorder’s office is the only document that legally defines the property boundary. The parcel lines in LandGlide are fairly accurate although it is not uncommon for parcel boundary lines to be 3-4 feet off as these lines are approximations and appropriate for reference but not recommended to use for legal purposes. If you feel the property lines are consistently misaligned by a fixed amount, and consistent across an area, then they may be skewed in our system. If this is the case, please email firstname.lastname@example.org.
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LandGlide also offers corporate account licenses for businesses of every size.