How do I cancel or unsubscribe from LandGlide®?

If you're using the free trial, you will not be auto-enrolled when it ends. You will receive a prompt to purchase a subscription. If you choose not to subscribe, just uninstall the mobile app and/or log out of the web application.

If you are an Apple subscriber, please click the link to see instructions on how to cancel:
https://support.apple.com/en-us/HT202039

If you are a Google Play Store subscription, please click the link to see instructions on how to cancel:

https://support.google.com/googleplay/workflow/9827184?p=cancelsubsawf&visit_id=637731886683430382-3392580855&rd=1

If you subscribed through LandGlide.com, please follow the instructions below on how to cancel:

• Go to LandGlide.com and sign in if you have not already done so.
• Click on the blue circle with your initial in white at the bottom left of the screen.
• On the Account Page, under Current Plan, you will see the button to Cancel Subscription.
  Click that button and confirm your request to cancel
  Once your subscription is successfully canceled, you will receive a message on your screen reading: You have successfully canceled your subscription.

We appreciate you using LandGlide; we hope to see you again.

Important: Uninstalling an app will not automatically stop a paid subscription. You must cancel a paid subscription to end it. You will still be charged if you uninstall the app without canceling a paid subscription.

To completely delete your account, please contact customer service at support@landglide.com.

**What information do we retain after account deletion?**

When a LandGlide account is deleted, we remove your account profile and associated personal data from our active systems. We do not store or process your payment card information — all billing details are handled securely by the Apple App Store or Google Play Store.

We may retain a small amount of information for a limited period of time when we have a legitimate business or legal reason to do so. This can include:

• Purchase and subscription records (transaction IDs, purchase dates) needed to resolve billing or refund issues
• Security logs used to detect fraud or abuse
• Information required to comply with legal obligations, government requests, or active legal proceedings
• Aggregated or de‑identified data that no longer identifies you
• Temporary backup copies that remain in our secure backup systems until they are purged during our regular backup cycle

Any retained information is used only for the purposes listed above and is deleted once it is no longer required.